Terms and Conditions

 All correspondence(s) in respect of Tours / Travel Services and bookings should be addressed to M/s. Ocimum Holidays Pvt. Ltd.

• Booking

• Deposit

• Balance Payment

• Mode of Payment

• Refund

Booking:

On confirmation of booking your contract is with M/s Ocimum Holidays Pvt. Ltd . A contract exists between us when we confirm your tour/travel services and have received the deposit amount from your end.

Payment:

For the services contracted, a minimum deposit of 25% of the total cost is to be paid by you to M/s Ocimum Holidays Pvt. Ltd . The deposit is required to hold the booking on a confirmed basis.

Balance Payment:

Balance payment is to be made 15 days prior to the date of start of services. Any booking made within 15 working days of the date of services would be considered to be a late booking and for the same the full and final payment is required to be made at the time of booking itself.

Note:

Apart from above, in case of bookings for special train journeys, hotel or resort bookings during the peak season (X-Mas, New Year, Pushkar Fair, Diwali etc) full payment is required to be made at the time of booking itself.

Mode of Payment:

For Domestic and International clients:

Domestic clients can make payment using any of the following methods:-

• By Online Credit Card Payment (American Express / Visa / MasterCard / Discover / Diners Club).

• By Online Debit Card Payment (by Master / Visa / Maestro).

• By Offline Credit Card Payment (American Express / Visa / MasterCard / Discover / Diners Club).

• By Cash / Cheque / Demand Draft.

• By Bank Transfer (RTGS & NEFT).

International clients can make payment using any of the following methods:-

• By Online Credit Card Payment (American Express / Visa / MasterCard / Discover / Diners Club).

• By Online Debit Card Payment (by Master / Visa / Maestro).

• By Offline Credit Card Payment (American Express / Visa / MasterCard / Discover / Diners Club).

• By Bank / Telex Transfer to our Bank A/c.

In case of payment through credit/ debit card, 3% bank charges would be levied over and above the total amount.

Note:

• All payments should be free and clear of any withholding tax and deduction.

• Bank charges, if any, for remittance (by remitting bank or by intermediary bank) would be strictly borne by the payer.

Refund:

All payments are to be made in the name of M/s Ocimum Holidays Pvt. Ltd .

Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE :

In case of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be informed in writing. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows :

• 75% refund if canceled before 30 days of tour.

• 50% refund is canceled before 15 days of tour.

• 25% refund if canceled before 7 days of tour.

• No refund if canceled in last 7 days of tour.